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The Ecommerce Alley
Trying to scale your ecommerce business is tough. Not only that, but staying profitable in the process is even tougher. Hosted by Josh Coffy every Monday, The Ecommerce Alley podcast provides strategic insights on how to grow your people, profits, and impact. From marketing to leadership & operations, you’ll get inspiration and insights that can’t be found anywhere else – but in The Alley.
The Ecommerce Alley
TEA 207: How to Build Feedback Loops Into Your Business
Most entrepreneurs think they know exactly what their customers, team, or business needs. We used to believe that too, until I realized feedback loops are the secret systems every great company builds into their DNA.
In this episode, we’ll break down why feedback matters, where you should be using it, and the biggest trap that distorts it… survivorship bias.
We share how we use feedback loops inside our programs, events, and team check-ins, plus the five rules for creating a system that actually works. By the end, you’ll know how to collect feedback in a way that scales, what to ignore, and how to innovate in a way that keeps people around longer.
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